Ricepaper online is happy to exchange or return items within 14 days of your purchase. These items must be unworn, unwashed, unused and in original condition with all labels and swing tags still attached. Please note exchanges are subject to item availability. If your item is unavailable we will offer an online credit or credit to spend in our store.
We will only refund purchases when an item is proven to be faulty from the date of purchase . We will not refund an item is the garment is not faulty, or change of mind. Items cannot be exchanged after an event such as a market, sale or launch.
To organise an exchange or return you can contact us via email at firstname.lastname@example.org