Frequently Asked Questions : 

How long does it take to PROCESS AN ORDER? 

It takes us 1-2 business days to process your order, it will be shipped once it is marked fulfilled. We use Australia Post for all orders, express and standard services. You will be sent tracking in your order fulfilment. 

What is PRE -ORDER?

Pre-order is a service we run when a garment is in production ( being manufactured) We will always notify you if you have pre- ordered a garment with shipping details. The product will also state when it is due to arrive to us - and then be shipped out. 

The date is always a scheduled date we have made with our makers and the shipment date means when it will be physically shipped to you. 

Do you charge for SHIPPING? 

Yes, we charge a flat rate for shipping, head over to our shipping page for more information. The only exception being for orders that are over $150 in which case it is FREE.

How do I know my SIZE? 

We spend a great deal of time working on fits with our makers. All garments fit bodies differently so we update the sizing and measurements for each and every garment. You can find the details in our product description. 

If you are still unsure you can contact us on live chat or contact@ricepaperthelabel.com


We use 100% compostable mailing bags on all orders.